Privacy Policy

This Privacy Policy outlines how Yametaxi ("we," "our," or "us") collects, uses, and protects your personal information when you use our running coaching and transportation services, visit our website, or interact with us in any way.

At Yametaxi, we are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This policy is specific to our running coaching and transportation services.

Last updated: August 5, 2025

1. Information We Collect

We collect the following types of information to provide and improve our running coaching and transportation services:

Personal Information

  • Contact details: name, email address, phone number, and physical address
  • Demographic information: age, gender, and emergency contact information
  • Health information: fitness level, running experience, health conditions, and injuries that may affect your running program
  • Transportation needs: pickup locations, schedule preferences, and accessibility requirements

Account and Payment Information

  • Account credentials: username and password (always encrypted)
  • Payment information: credit card details, billing address, and transaction history
  • Membership details: subscription type, renewal dates, and membership history

Usage and Technical Information

  • Website usage: pages visited, features used, and interaction with our content
  • Device information: IP address, browser type, device type, and operating system
  • Location data: GPS information when using our transportation services
  • Running performance data: distance, pace, heart rate, and other metrics you choose to share

2. How We Use Your Information

We use your information for the following specific purposes related to our running coaching and transportation services:

  • Creating personalized running training programs based on your fitness level and goals
  • Coordinating transportation services to and from running locations
  • Processing payments for coaching sessions, transportation services, and running gear
  • Communicating about your bookings, schedule changes, and running events
  • Improving our running coaching techniques and transportation logistics
  • Analyzing running performance data to adjust your training programs
  • Ensuring your safety during running sessions and transportation
  • Marketing our running-related services and products to you (with your consent)

3. Data Sharing and Disclosure

We may share your information with the following parties in connection with our running coaching and transportation services:

  • Running coaches and transportation staff who need your information to provide services
  • Payment processors to handle transactions for coaching sessions and transportation
  • Transportation partners who help us provide safe travel to running locations
  • IT service providers who help maintain our booking and scheduling systems
  • Emergency services in case of a health incident during running sessions
  • Legal authorities when required by law or to protect our rights

We will never sell your personal information to third parties or share it with other running or fitness businesses without your explicit consent.

4. Data Security

We implement specific security measures to protect your running and transportation-related information:

  • Encrypted storage of all personal and health information
  • Secure processing of payment information through PCI-compliant systems
  • Access controls limiting who can view your running performance data
  • Regular security audits of our transportation coordination systems
  • Staff training on privacy best practices for fitness and transportation services
  • Secure disposal of data when it's no longer needed for your running program

5. Your Privacy Rights

As a Yametaxi client, you have the following rights regarding your running and transportation data:

  • Access your personal information and running performance history
  • Correct inaccurate information about your fitness level or transportation needs
  • Request deletion of your account and associated running data
  • Opt-out of marketing communications about running products and services
  • Withdraw consent for sharing your running performance with coaches
  • Request a copy of your running data in a portable format
  • Lodge a complaint with relevant data protection authorities

To exercise these rights, please contact us at privacy@yametaxi.store or through our contact form.

6. Cookies and Tracking

Our website uses cookies and similar technologies specifically to enhance your running coaching and transportation experience:

  • Essential cookies: for booking running sessions and transportation
  • Functional cookies: to remember your running preferences and transportation needs
  • Analytical cookies: to improve our running coaching services and website
  • Marketing cookies: to share relevant running products and events (with consent)

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our running session booking system.

7. Changes to This Policy

We may update this Privacy Policy to reflect changes in our running coaching and transportation services or legal requirements. We will notify you of significant changes through:

  • Email notifications to registered Yametaxi members
  • Notices on our website and in our mobile application
  • Announcements during running coaching sessions

The updated policy will be effective immediately upon posting. Your continued use of our services after changes indicates your acceptance of the revised policy.

8. Contact Us

If you have questions or concerns about how we handle your running or transportation data, please contact our Privacy Officer:

Email: privacy@yametaxi.store
Phone: +61 2 8973 5421
Address: 123 Runner's Lane, Sydney, NSW 2000, Australia

We aim to respond to all privacy-related inquiries within 14 days.

We use cookies to enhance your experience on our website. By continuing to use our site, you consent to our use of cookies in accordance with our Privacy Policy.